Terms of service

Terms of Service

Welcome to South Form. These Terms of Service (“Terms”) govern your access to and use of our website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.


1. Company Information

South Form is an online retailer operating in South Africa.

Email: admin@southform.co.za

Business Phone: 078 646 6633


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will not use this website for any unlawful or fraudulent purpose.


3. Orders

All orders are subject to acceptance and availability.

South Form reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or abuse.
  • Request additional verification before processing an order.

An order confirmation does not constitute acceptance of your order. A contract is formed only once your order has been dispatched.


4. Pricing

All prices displayed are in South African Rand (ZAR).

South Form reserves the right to change prices, promotions and product availability at any time without prior notice.

If an obvious pricing error occurs, we reserve the right to cancel the order and issue a full refund.


5. Payment

Payment must be received in full before an order is processed or dispatched.

We use secure third-party payment providers to process payments. South Form does not store your payment card information.


6. Shipping

Delivery timeframes are estimates only and are not guaranteed.

South Form is not liable for delays caused by:

  • Courier services
  • Weather conditions
  • Public holidays
  • Customs inspections
  • Force majeure events
  • Circumstances beyond our reasonable control

Risk in the goods passes to the customer upon delivery.


7. Product Information

We make every effort to ensure product descriptions, colours and images are accurate.

However:

  • Colours may vary depending on your screen or device.
  • Minor manufacturing variations may occur.
  • Product images are for illustration purposes and may differ slightly from the final product.


8. Returns and Refunds

Returns, exchanges and refunds are governed by our Refund & Return Policy.

By placing an order, you acknowledge that you have read and accepted that policy.


9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product images
  • Graphics
  • Text
  • Videos
  • Designs
  • Website layout

is the property of South Form or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.


10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Interfere with the security or operation of the website.
  • Upload malicious software or viruses.
  • Copy or exploit website content without permission.
  • Submit false or misleading information.

South Form reserves the right to suspend or permanently block users who violate these Terms.


11. Limitation of Liability

To the fullest extent permitted by South African law, South Form shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our website or products.

Nothing in these Terms limits any rights that consumers have under the Consumer Protection Act 68 of 2008.


12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy laws, including the Protection of Personal Information Act, 2013 (POPIA).


13. Website Availability

We do not guarantee uninterrupted or error-free access to our website.

We may suspend, update or modify the website at any time without prior notice.


14. Changes to These Terms

South Form reserves the right to amend these Terms at any time.

Updated Terms become effective immediately upon publication on our website.

Your continued use of the website constitutes acceptance of the revised Terms.


15. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.


16. Contact Us

If you have any questions regarding these Terms, please contact us:

Email: admin@southform.co.za

Business Phone: 078 646 6633